Terms of Service

Last updated: October 21, 2026

These Terms of Service ("Terms") govern your access to and use of the WardenAuth platform ("Service") operated by WardenAuth ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms.

Service provider (Spanish Law 34/2002, LSSI-CE, art. 10): WardenAuth. Contact: legal@wardenauthz.com.

1. Business Use Only

The Service is offered exclusively to businesses and professionals for purposes related to their trade, business, or profession. It is not offered to consumers. By creating an organization you confirm that you act on behalf of a business or in your professional capacity, that you are at least 18 years old, and that you have the authority to bind the organization you register ("Customer").

2. Description of Service

WardenAuth provides a hosted authorization API and management dashboard. The Service lets you define roles, permissions, and access policies, evaluate access decisions for your applications, and govern how AI agents use tools.

3. Accounts

You must provide accurate information and keep your credentials and API keys secure. Notify us immediately at security@wardenauthz.com of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of any third party
  • Transmit malicious code or interfere with the Service
  • Attempt to gain unauthorized access to our systems or other customers' data
  • Resell or sublicense the Service without our written consent
  • Store special categories of personal data (Article 9 GDPR), such as health data, in the Service unless we have agreed to it in writing

5. Billing and Payment

Paid plans are billed in advance, monthly or annually. Usage-based charges (where applicable) are billed in arrears. Prices exclude taxes; any applicable indirect tax is added at checkout or invoiced as required by law. Payments are processed by Stripe, and by subscribing you authorize recurring charges to your payment method.

If a payment fails, we will notify you and provide a grace period, after which your organization may be downgraded or suspended. You can manage or cancel your subscription at any time from the billing portal; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable.

6. Quotas and Service Levels

Each plan includes a monthly allocation of access checks. Exceeding it may cause requests to be rejected or, on applicable plans, overage charges as described on our pricing page. We may throttle or suspend accounts that materially abuse the Service.

Availability figures shown on our pricing page are targets. A binding service level agreement with service credits applies only where it has been agreed in a signed order form.

7. Customer Data and Data Protection

You retain ownership of all data you submit to the Service and grant us a limited license to process it solely to provide the Service. Where that data includes personal data, we process it as your processor under our Data Processing Agreement, which forms part of these Terms. Our own processing of personal data is described in our Privacy Policy.

8. Intellectual Property

The Service, including its software, design, and content, is owned by us and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or other brand features.

9. Disclaimer of Warranties

TO THE EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, AND WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR DATA.

Nothing in these Terms limits liability for wilful misconduct (dolo), gross negligence, death or personal injury, or any other liability that cannot be limited under applicable law.

11. Suspension and Termination

You may delete your organization at any time from the dashboard settings. We may suspend or terminate access for material breach of these Terms, with notice where reasonably possible. On termination, your data is deleted as described in the Privacy Policy and the Data Processing Agreement.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Spain. Any dispute will be submitted to the courts of Santa Cruz de Tenerife (Spain). We encourage you to contact us first at legal@wardenauthz.com so we can try to resolve it amicably.

13. Changes to Terms

We will notify account holders of material changes by email or in-app notice at least 30 days before they take effect. If you do not agree, you may cancel before the effective date; continued use afterwards means you accept the updated Terms.

14. Contact

Questions about these Terms: legal@wardenauthz.com